Privacy Policy
Summary: We collect only what's needed to run your business ledger. We don't sell your data. Your financial records and phone numbers are stored in encrypted databases in India. You can request account and data deletion at khataledger.com/account-deletion/.
1. Who We Are
Sovereign Ledger (operating as KhataLedger) is a B2B MSME business ledger application that enables small and medium businesses to track credit, payments, and party relationships. We are operated from India and subject to India's Digital Personal Data Protection (DPDP) Act, 2023.
Data Fiduciary: Sovereign Ledger / KhataLedger.
2. Data We Collect
We collect only data that is necessary for the service to function:
- Business information: Business name, GSTIN, city, address
- User information: Name, mobile phone number (used as login ID), role (Owner/Admin/Staff)
- Financial records: Transaction amounts, notes, dates, party names — entered by you
- Party data: Names, phone numbers, and addresses of your customers and vendors — entered by you
- Usage data: Timestamps, error logs for debugging (no behavioral tracking)
We do not request or collect precise or approximate device location permissions, nor do we request or access device call logs or SMS permissions. We do not collect: Aadhaar, PAN, bank account numbers, UPI PINs, biometric data, or any data from children under 18.
3. How We Use Your Data
- To operate your business ledger and sync it across your devices and team
- To enforce subscription plan limits (Free/Pro)
- To detect anomalous transactions using our first-party ML engine
- To provide AI-powered payment risk insights (Pro plan only)
- To send WhatsApp payment reminders on your behalf — only when you explicitly trigger them
Note on AI & ML Processing: Our Credit Risk, Cash Flow Forecast, and Anomaly Detection features (collectively referred to as the ML Engine or AI Insights) process all calculations locally on your device or secure first-party backend servers. We do **not** transmit, share, or sell your financial ledger records or user data to third-party AI service providers or external AI/LLM integrations.
We do not sell, rent, or share your data with third parties for profiling or commercial purposes. However, the Free tier of our native Android application displays banner advertisements served by Google AdMob, which may collect device identifiers (such as the Google Advertising ID or Ad ID) to show relevant ads. AdMob integration is completely disabled for users who upgrade to the Pro plan.
4. Data Storage & Security
- All data is stored on servers located in Singapore (Supabase) with encryption at rest (AES-256) and in transit (TLS 1.3)
- Each business account is strictly isolated using database-level Row-Level Security — no other business can access your data
- Phone numbers shown in the app are masked by default to protect party PII
- Passwords are hashed using bcrypt (cost factor 12) and never stored in plaintext
- API access is rate-limited to prevent brute-force attacks
5. Data Sharing
We share data only with the following service providers, strictly for operating the app:
- Supabase — PostgreSQL database hosting
- Cloudflare — CDN, edge API routing, DDoS protection
- Google Play Billing — Android Play Store subscription checkout and purchase management
- Web payment providers — Web checkout processing when enabled; they process payment credentials and we do not store card data
- Google AdMob — Serves banner advertisements in the native Android application (only for users on the Free plan). AdMob may collect and process device identifiers, including the Google Advertising ID (Ad ID), in accordance with Google's privacy policy.
- Meta Pixel — Used exclusively on our public marketing website (khataledger.com) to measure advertising conversion rates. Meta Pixel is completely disabled and does not run inside the native Android App wrapper or Capacitor WebView.
Android Play Store purchases use Google Play Billing. Web payment processing may be handled by the configured web provider. We do not store card data, UPI PINs, or banking credentials.
All service providers are bound by data processing agreements.
6. Your Rights under DPDP Act 2023
As a Data Principal, you have the right to:
- Access: Request a copy of all personal data we hold about you
- Correction: Correct inaccurate personal data
- Erasure: Delete your account and all associated data permanently (within 30 days)
- Grievance: Contact our Data Protection Officer to raise a complaint
- Nomination: Nominate another individual to exercise your rights in case of incapacity
To exercise these rights, use the account deletion page at khataledger.com/account-deletion/ or contact us at the address below. We will respond within 72 hours.
7. Data Retention
We retain your data for as long as your account is active. After account deletion:
- Personal data is purged within 30 days
- Transaction records may be retained in anonymized form for 90 days for fraud detection, then deleted
- Billing records are retained for 7 years as required by Indian tax law (GST compliance)
8. Changes to This Policy
We will notify you of material changes to this policy via in-app notification at least 7 days before the change takes effect. Continued use of the app after the effective date constitutes acceptance.
9. Contact & Grievance Officer
Data Protection Officer / Grievance Officer
Sovereign Ledger / KhataLedger
Registered address and direct contact details are shared with verified payment, legal, and compliance partners on request.
Use the in-app privacy request flow or the public account deletion page for privacy and erasure requests.
Response time: 72 hours for requests, 30 days for erasure